It’s a similar situation with Lenovo and the financial services sector
Some financial services companies only take advantage of our hardware, which makes up just 10% of what we offer.
The other 90% can help you elevate the customer experience and create branches of the future. This includes AR, VR, IoT, Automation, and AI. Our solutions can support you to adopt new ways of working to elevate the customer experience online and in physical locations.
We can also help you build customer trust by creating a more secure environment with Edge computing and Lenovo’s Thinkshield security platform, powered by Intel® technology.
We’re your one-stop IoT shop
Improving the way your company interacts with customers goes beyond digital. Branches have an important role to play in building deeper relationships with the local community.
Lenovo’s smart office solution can help deliver in-branch experiences that are immersive and add value. It also creates a more connected environment that drives operational efficiencies and empowers employees to provide customers with exceptional service.
Seamless customer service across all touchpoints
Financial services companies are under more pressure than ever to deliver superior customer experiences online and in person. But achieving this in a competitive market with changing expectations is not easy.
Find out how Banco Galicia, one of Argentina’s largest private banks, used Lenovo to give its customers around-the-clock service support in branch, online and on mobile devices.
...so, here’s the good, tricky, and great news
The financial services sector needs the right technologies and partners if it’s to attract and retain customers. And you need to meet the rising expectations of clients, investors, and stakeholders without sacrificing profitability.
In this visual guide, we’ll explain how Lenovo can partner with you to elevate customer experiences, improve operational efficiencies, and protect sensitive data from cyber-attacks with Lenovo solutions powered by Intel® technology.
Finance insights
Read the latest thinking from our industry expert, Ulrich Walter
With financial pressure on households growing, how can banks lend a hand? Providing a more personalised experience can help. Here are some of the key trends we’ll see in that area during 2023.
There’s a lot of news about traditional banks disappearing from their high street. But in-person banking isn’t dead yet. Let’s explore how technology could reimagine the branch experience for customers.
Staff shortages, stringent regulations and a difficult financial climate are putting pressure on manufacturers. Read how IT and OT convergence, predictive maintenance, and virtual inspection can reduce costs and increase operational efficiency during this challenging time.
The edge can help energy companies create safer environments that foster efficiency. But choosing the right approach to implement at the edge is key. Read more on reducing complexity to make the most of the edge.
New EU rules require financial services firms to provide stronger reporting on their social and environment impact. Thankfully, Lenovo tech is developed with sustainability front of mind, to help you on your journey to net zero.
Good quality ESG (environmental social and governance) data is vital for organisations looking to do their part for a greener world. Read more on how to overcome the challenges related to collecting and analysing this crucial data.
Realize the power of 100%
You may think you know Lenovo – but our hardware is only a fraction of what we do. We offer so much more.
Connected IoT and AI
Cybersecurity
AR, VR, and mixed reality technology
Automation
Predictive maintenance
Optimized processes
Powerful Workflows
